Azinq has partnered with Five Flames Mobile to deliver Appssenger Airport App to enhance passenger experience curb to gate.
Enhance passenger experience with Appssenger. An end-to-end iOS and Android application that accompanies travellers both inside and outside your airport. It is designed in a scalable way, to adapt to your needs, delivered through multiple channels when fully integrated with our Airport Hive Integration & API platform.
Appssenger Airport App provides a platform that is both easy for passengers to understand and use. It offers the ability to forward plan, check in, schedule parking and even purchase duty-free items before they arrive at the airport.
- Live flight updates without staring at the airport screens
- Pre-order food in the terminal
- Navigate the terminal with the airport map
- Pre-book parking
- Get coupons & discounts from shops and restaurants
- Subscribe to arrivals and departures updates up to 48 hours in advance
Appssenger Airport App uses the Airport API to provide passengers with real-time flight tracking at their fingertips. This is the main driver for user engagement in providing the information required for an excellent customer journey through the airport.
Appssenger App Features
- Completely customised look & feel
- Real-time flight list, tracking and assistance with support for code-shared flights
- Interactive HD airport map, location and pathfinding
- News, alerts and crisis mode
- Customisable retailer information with Passbook coupons and discounts
- User registration, GDPR compliant with support for third-party login
- Customer experience surveys defined through CMS and automatically activated
- Augmented reality
Appssenger CMS Features
- Enable/Disable app sections dynamically
- On-demand geolocated push notifications
- Manage retailers and airport services info
- Metrics and statistics available
- Customised passenger experience for boarding and landing
