Problem

JFK T4, one of the world’s busiest international terminals handling 27.7M passengers in 2024, was operating on a legacy, locally hosted Oracle-based AOS. The aging monolithic system limited integration flexibility, hindered real-time data sharing, and could not keep pace with a $1.5B terminal redevelopment programme.

Solution

Airport Hive was selected as the AODB and Billing platform, delivered in partnership with Copenhagen Optimization’s Better Airport RMS. This best-of-breed approach combines Azinq’s cloud-native operations & planning, revenue and connectivity modules with CopOpt’s stand & gate optimisation, check-in, security and baggage solutions.

Outcome

JFKIAT now operates on a fully web-based, A-CDM aligned platform with unrestricted real-time data access via REST APIs and event streaming. The integrated AOS supports T4’s digital transformation, delivering richer third-party integration through connectivity modules and a flexible Billing solution for greater commercial control.